 |
Mission Statement | |
|
At Handel Automotive, we promise to:
Recognize the individual automotive needs of each of our customers.
Recommend and explain the correct service to repair the customer's car.
Remind the customer of recommended preventative maintenance.
Provide the customer with a written price estimate before the work is performed.
Have the customer authorize all work before it is performed.
Schedule work by pre-arranged appointment.
Notify customers if work will not be completed as promised.
Return all replaced parts for the customer's inspection, unless the are held as a core.
Provide warranty information on both parts and service.
Perform the highest quality repair work possible.
Use only high quality replacement parts.
Employ the most highly skilled automotive technicians available.
We have always tried to provide a work environment which encourages all employees to do their best in the jobs they have and to take advantage of any growth opportunity which is available in our company.
We have always had and shall continue to have a policy of non-discrimination because of race, religion, color, national origin, sex, sexual preference, marital status, age, handicap and veteran status.
We try to hire, promote, transfer and train all people on the basis of their ability to perform a job. We will always consider education, experience, training and the ability of the individual to meet the job requirements at Handel Automotive and their ability to become part of the Handel's team.
It has always been the policy of Handel's to service our customers efficiently and promptly with the best possible products and results, provided by employees who take pride in their work and their respective jobs. We strive to keep our wages competitive with similar jobs in the area, our hours of employment to provide employees with full time work, and working conditions which allow employees to be comfortable and encourage employees in the performance of their job.
| |
